Privacy Policy for Oliere Paris

Who We Are Our website address is: https://oliere-paris.eu Company Name: Oliere Sweden AB. Business Address: Backa strandgata 16, 42246 Hisings backa, Sweden. VAT No: TVA SE 559372858601 Contact Information: contact@oliere-paris.eu

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our site and purchase our products. By using our site, you agree to the collection and use of information as described in this policy.

Legal Basis for Data Processing We collect and process your personal data based on the following legal grounds:

• Consent: When you agree to cookies or provide your information for marketing purposes.
• Contract Performance: When processing your orders and delivering products.
• Legal Obligation: For tax and accounting purposes.
• Legitimate Interests: For fraud prevention and improving our services.

Personal Data We Collect

• Identity Data: Name, address, email, phone number.
• Payment Data: Credit card information processed through third-party gateways.
• Technical Data: IP address, browser version, time and date of site visits.
• Profile Data: Purchase history, comments, and user preferences.

Cookies and Tracking Technologies We use cookies to enhance site performance and personalize your experience. Cookies may store your login information and preferences for one year. You can manage cookie settings through your browser.

Log Data We collect log data like IP address, browser type, and time spent on pages for analytics and security.

Third-Party Services We use third-party services like:

• Hosting Providers: Securely store our database and site content.
• Payment Gateways: Klarna and others for transaction processing.
• Analytics Tools: Google Analytics for site performance monitoring. These providers only collect necessary data and have their own privacy policies.

Cross-Border Data Transfers If third-party services store data outside the EU, we ensure they follow adequate data protection standards, such as Standard Contractual Clauses.

Data Retention We retain your data only as long as necessary:

• Purchase Records: Retained for tax and accounting purposes.
• Comments and Metadata: Retained indefinitely for moderation.
• User Profiles: Stored until account deletion.

Your Rights Over Your Data You have the following rights under GDPR:

• Access your personal data.
• Correct or update inaccurate information.
• Request deletion of your data.
• Restrict or object to data processing.
• Port your data to another service.
• Lodge a complaint with a data protection authority.

Right of Withdrawal and Return Policy You may withdraw from your purchase within 14 days without providing a reason, in accordance with EU law. Products must remain in their original condition with an unbroken seal.

Return Process:

1. Log in to your customer dashboard.
2. Go to “My Account” and select the order you wish to return.
3. Specify the reason and upload pictures if the product is defective.
4. Submit your return request. Once the product is returned and assessed, refunds are processed within 7 business days.

Order Cancellation Policy Customers have the right to request a cancellation or return of their purchased products. Cancellation requests can be made directly by sending an email to franco@oliereeurope.com or by filling out the cancellation form available on our website. All cancellations must be requested before the order has been dispatched.

Automated Decision-Making and Profiling We use tools like Klarna for automated payment processing and Google Analytics for site usage analysis. You have the right to contest any automated decisions affecting you.

Accessibility Statement We are committed to making our website accessible to as many users as possible. Our site follows best practices to ensure accessibility, including:

• Sufficiently strong color contrasts.
• Text size adjustable with zoom in and out functions.
• Images provided with descriptive alt text.
• Compatibility with screen readers and reading-aloud applications.
• Increasing availability of subtitles for audiovisual content.

Data Protection We use SSL encryption for payment security and restrict credit card visibility to the last four digits. However, no method of electronic transmission is 100% secure, so please protect your login credentials.

Children’s Privacy We do not knowingly collect data from children under 16. If you believe your child provided personal data, please contact us at: franco@oliereeurope.com

Changes to This Policy We reserve the right to modify this policy. Changes take effect immediately upon posting. We encourage you to review this policy regularly.

Contact Us For questions about this policy, please contact us at: contact@oliere-paris.eu